We care for many people with dementia and our priority is to provide the best care and experience for them along with their carers.
Dementia is an umbrella term used to refer to a collection of symptoms that result from a number of different diseases of the brain. It is a gradual decline of how the brain functions, it is incurable and slowly interferes with a person’s ability to carry out the normal tasks of daily living. The two most common forms of dementia are Alzheimer’s disease and vascular dementia.
My Life
My Life is a document that helps health and social care professionals gain an insight and understanding of who the patient is. It includes their likes and dislikes and their care needs, which can help them deliver care that is person-specific and is tailored to their needs. It should be completed by someone who knows the person best, either before the patient’s hospital visit or as soon as possible thereafter.
John’s Campaign
We support John’s Campaign and recognise the key role relatives and carers have in helping us to plan and deliver person-centred, safe and effective care. We uphold this by offering unrestricted visiting hours for carers of people living with dementia.
Feedback from carers of patients with dementia
We recognise carers and relatives play a vital role in the care of patients with dementia and we’re committed to improving how we work with and support carers.
We would really appreciate feedback from carers so we can use this to improve how we work in partnership with carers.
If you’d like to provide feedback, please use the contact details at the bottom of this page to get in touch with one of the team.
Improvements
We are continuously looking to improve the care and experience we provide to people with dementia and their carers.
We have recently introduced new training and training materials for our staff to improve their knowledge of caring for those with dementia.
We’ve also had people with dementia in mind when designing our new Emergency Departments at Scunthorpe and Grimsby to make sure they are suitable for our vulnerable patients.
We also work closely with other care professionals and involve carers and patients’ relatives to make sure we are providing the best possible care.
Our Safeguarding and Vulnerabilities Strategy focuses on improving the care and experience people with dementia and their carers receive when attending one of our hospitals or accessing community health services.
It also sets out actions to meet standards identified in the National Audit of Dementia and the Dementia Action Alliance Dementia Friendly Hospitals Charter.